frequently asked questions
Where do you ship?
Where do you ship?
We’re happy to bring a little calm to customers across Canada and the United States. Shipping is calculated at checkout, and you’ll be able to choose the delivery option that works best for you.
How long will my order take to arrive?
How long will my order take to arrive?
We aim to process orders within a maximum of 48 hours. They are then handed over to the courier and shipping time will be dependent on the shipping method chosen at checkout.
Do you have a physical retail store?
Do you have a physical retail store?
No, we are an online-only boutique. This allows us to thoughtfully source unique products and deliver them straight to your door.
Why shop with us?
Why shop with us?
Sensory Haven Co. was created from a search for comfort, calm, and meaningful sensory support. Every product in our boutique is thoughtfully chosen for the experience it provides—whether that’s helping busy hands stay engaged, encouraging focus, easing stress, or creating moments of joyful play. 🤍
Do you sell products suitable for all ages?
Do you sell products suitable for all ages?
Yes! We carefully choose products that are safe, inclusive, and enjoyable for all ages. Whether you’re shopping for yourself or someone you love, we hope you’ll find something special at our boutique.
What types of products do you offer?
What types of products do you offer?
We offer a curated selection of sensory toys, fidgets, wellness essentials, calming tools, and thoughtful gifts for all ages.
Have more questions?
Have more questions?
We’re here to help! Send us a message through our contact page or email us anytime.